Job Details

Job Full Description

Position: Recovery Specialist

Location: Texarkana, TX

Hours: M-F, 8:15-5:15

Pay: $20-21/hr

Benefits: Full benefits once perm

Responsible for the overall asset liquidation administration and collateral remarketing program, to include managing the repossession, remarketing, auction, and sales day activities.
Establishes, strengthens, maintains, and collaborates with external partners who assist with various department initiatives.

ESSENTIAL JOB FUNCTIONS AND DUTIES:

• Promote "SCOPE" to our employees, management, and members.
• Responsible for overall results, operations effectiveness, productivity and cost effectiveness.
• Manage the repossession, remarketing, auction processes and sales day activities of auction locations,
  including approving and setting floor pricing, post-sale audit and reporting, inventory reconciliation, and
  invoice review and approval.
• Responsible for increasing used vehicle values through innovative remarketing strategies, working with
  members, local auctions, wholesalers, and salvage companies to build relationships and create strategies
  and processes to liquidate available for sale inventory.
• Position has the authority to sell units at the best price available and build bulk sales.
• Facilitate vehicle relocations when required while ensuring cost efficiencies.
• Maintain detailed documentation regarding collection actions and prepare copies of collection material
  and collate as needed.
• Prepare and input certain reports for special accounts and for filing miscellaneous forms to member files.
• Maintain current market knowledge, share knowledge with branches and headquarters on effective
  practices, competitive intelligence, business opportunities and needs.
• Assure effective and accurate processes and procedures are in place to improve efficiencies and
  performance.
• Recommend additional initiatives and strategies, coordinate departmental projects and programs to
  achieve goals and objectives.
• Maintain accurate reporting, appropriate tracking and measurement of department activity and results.
• Provide information as requested for monthly business reviews, productivity tracking, business plans,
  goals, staffing projections.
• Effectively communicate with Collections Manager on all facets of department activities and results.
• Exhibit support for the organization's goals, values, initiatives, and cost control.
• Adhere to policies and all relevant regulations in connection with collection activity.
• Responsible for policies and procedures within department.
• Practice and enforce all safety and security precautions.
• Regular attendance and punctuality are essential functions of the job.
• Attend all required meetings and seminars.
• Complete required annual training and adhere to all policies and procedures, including but
  not limited to BSA, MIP, OFAC, Privacy and Electronic Use.
• Perform other related duties as required and assigned.

• Strong people management skills; able to build and foster teamwork; coach, train and develop
  employees.
• Excellent verbal, written and interpersonal communication skills with the ability to explain programs, loan
  terms, features, policies and benefits to members and business partners.
• Strong understanding of repossession, remarketing, and auction processes a must.
• Strong relationship building and teamwork skills.
• Demonstrated track record of exceeding established goals and providing excellent member service.
• Strong attention to detail and excellent organizational and time management skills; ability to manage
  multiple priorities and deadlines.
• Excellent analytical, problem solving and decision making skills.
• Ability to compile data and analyze financial information for use in others' decision making and legal
  purposes.
• Must be proficient in MS Office (Outlook, Excel, and Word).
• Display a professional appearance, demeanor, and dress.
• Ability to maintain confidences.

• EDUCATION AND EXPERIENCE
  Three to five years of experience in automotive repairs, insurance claims, or in automotive repossession,
  distribution, and remarketing is a MUST