Job Details

To perform a variety of routine and complex tasks in support of the police records function while working directly with the public and other intergovernmental personnel in accordance with the functions, policies, and practices of Central Records and Communications. SUPERVISION RECEIVED - Works under the direct supervision of the Data Management Manager and broad supervision of the Central Records and Communications Manager. SUPERVISION EXERCISED - None. SAFETY SENSITIVE DESIGNATION - This position is designed as a safety sensitive position and is subject to random drug screening. ESSENTIAL DUTIES AND RESPONSIBILITIES - Provides support and assistance to police personnel, the public and other organizations and agencies regarding police records via telephone, fax, or in-person. Provides records to the public, department personnel and other governmental agencies as requested under strict observance of the Texas Public Information Act and the Arkansas Freedom of Information Act guide...Customer Service Specialist, Customer Service, Specialist, Communications, Retail, Records, Manager