Job Details

A company is looking for an Associate Client Advocate (Remote).Key ResponsibilitiesAct as a liaison between insurance providers and clients regarding employee status and eligibility for coverageResolve standard claim issues and assist with complex or non-standard claim appealsEnsure all client data is entered into the CRM System (SalesForce) in a timely mannerRequired Qualifications, Training, and EducationFour-year college or university degree or equivalent experience1-3 years of benefit administration or claims processing experience requiredKnowledge of Medical, Dental, Vision Plans, and Flexible Spending AccountsNew York State Life, Accident, and Health License a plus or willingness to obtainExperience with Insurance Carrier self-service portals and call centers is a plus