Job Details

A company is looking for a Customer Renewals Manager.Key ResponsibilitiesManage the full renewal lifecycle for a portfolio of customersMaximize Gross Revenue Retention (GRR) and identify upsell opportunitiesMaintain accurate renewal forecasts and collaborate with cross-functional teamsRequired QualificationsExperience in renewals, Customer Success, or revenue-focused rolesProven ability to drive retention and predictable renewalsExperience with Salesforce and customer success platformsFluent in English and Spanish; additional languages are a plusStrong analytical and process-oriented thinking