Job Details

Description

We are looking for an experienced senior loan processor to join our tight-knit group of mortgage professionals. This role requires a professional who is passionate about helping service members and first responders navigate the complexities of home financing. We highly value the perspective of Veterans or military spouses who understand the unique needs of these borrowers. The successful applicant will have years of experience in loan processing, excellent attention to detail, and a skilled approach to customer service to help our borrowers navigate the mortgage closing process. We provide the opportunities, the team, and the growth potential to help you achieve your career goals. If this sounds like the ideal job for you, please apply today!

Responsibilities

Core Duties & Measurements
• Pre-Underwrite: Review all loans within 1 business day and submit to underwriting within 24-48 hours of receipt.
• Quality Control: Ensure 95%+ of initial Conditional Loan Approvals (CLA) have 10 or fewer conditions.
• Post-Underwrite: Maintain a two-touch maximum to reach Clear to Close (CTC) and ensure 95%+ of loans close on time.
• Post-Funding: Answer all post-funding issues on the same day and clear conditions as required.
• Communication: Proactively communicate with the team and translate technical conditions into layman's terms for borrowers.
• Serve as the main point of contact for title companies, real estate agents, mortgage loan officer/ mortgage loan originator, borrowers, and mortgage underwriters to facilitate a timely loan closing
• Verify the accuracy of all obtained loan documentation, such as title insurance, loan applications, appraisals, credit reports, and income and asset declarations and provide them promptly to underwriters for loan approval
• Create and maintain the mortgage loan file, order third party documentation and reports as needed for residential home loans, and assist underwriters in clearing conditions as requested
• Assure that all loan files, credit packages, and disclosure packages comply with company lending policies, as well as state and federal lending guidelines
• Input loan file documentation accurately into necessary software programs

Qualifications

• Bachelor's degree preferred; high school diploma required
• Working knowledge of the mortgage industry, specifically federal and state regulatory requirements are essential
• Several (2-3) years experience of loan processing experience with a mortgage banker or mortgage lending company, bank, or credit union is required
• Knowledge of current residential mortgage loans such as FNMA, FHA, VA, USDA, and Conventional is crucial -- Commercial loan and Refinance loan knowledge is an added asset
• Excellent attention to detail, customer service, time management, and communication skills are needed