Job Details

We are seeking dependable and customer-focused Customer Service Representatives to join a fully remote team. This role involves handling inbound and outbound communications via phone, email, and chat, assisting customers with inquiries, and providing high-quality service in a fast-paced environment.

Pay: $21/hour

Schedule: Between 8:00 AM - 8:00 PM EST (Shifts include 8:00 AM - 4:30 PM and 11:30 AM - 8:00 PM; PM shift preferred)

Key Responsibilities

• Handle inbound and outbound customer interactions via phone, email, and chat

• Provide clear, professional, and friendly communication to resolve customer inquiries

• Perform account research and navigate multiple systems while assisting customers

• Maintain accuracy and efficiency while multitasking across dual screens

• Demonstrate empathy and patience when handling customer concerns

• Meet performance expectations in productivity, quality, and attendance

Required Qualifications

• Minimum 1 year of customer service experience (call center or retail/customer-facing roles)

• Strong communication skills with clear pronunciation and professionalism

• Ability to multitask and navigate multiple systems simultaneously

• Basic computer skills (Microsoft Office, Outlook, troubleshooting)

• Comfortable working with dual monitors and learning new systems

• Reliable attendance and strong teamwork mindset

Interested? Click on apply now and submit your resume for immediate consideration for these remote CSR positions!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.