Job Details

* Review and evaluate credentials on students' transcripts to determine acceptance based on established policies and criteria.* Assist with storage of student files on Laserfiche. Coordinates and maintains department filing to include scanning all incoming documents for student files.* Provide excellent customer service while responding to direct requests from individual applicants and current students, parents, and counselors through phone, email, and assisting visitors to the office with questions that relate to admissions, transcripts, and transfer credits.* Review and evaluate supplemental application information to determine acceptance based on established policies and criteria.* Update admissions applications when requested, such as processing requests for term changes, major changes, etc.* Assist in determining residency of students based on admissions applications.* Process and maintain paperwork associated with the Safety and Security Questions listed on the application.* Assist with the process of uploading applications and test scores into Banner and ensuring that auto-admit is working correctly.* Ensures all admissions files and records are in compliance with the System records retention policy. Submits required records retention and destruction documentation to University Records Retention Officer.* Construct and edit emails/texts within our CRM, Element 451 using pre-built templates and HTML and testing student information system upgrades.* Administers the DigiScript platform to ensure timely processing of required admissions documents.* Integrates DigiScript with Banner and the CRM, coordinating with IT to maintain accurate data loads and audit trails.* Reviews and resolves data issues, including mismatches and duplicates, and implements preventative validations.* Ensures compliance with the Family Educational Rights & Privacy Act of 1974 (FERPA).* Serves on committees as appropriate/appointed* This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.* Bachelor's degree in applicable field or equivalent combination of education and experience.* Two years of related experience in higher education and/or admissions.* Knowledge of word processing, spreadsheet, and database applications.* Knowledge of higher education admissions processes.* Ability to multitask and work cooperatively with others.* Excellent verbal and written communication skills.* Ability to present information clearly and concisely.* Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.* Experience with Banner or comparable student information system.* Previous professional experience (work) in higher education/admissions processes* Excellent customer service and interpersonal skills, including the ability to deal effectively and cooperatively with students, staff, and other university personnel and respond to common inquiries or concerns from customers.* Work beyond normal office hours and/or work on weekends.* Physical Requirements - Ability to lift moderately heavy objects; up to 30lbs.* undefined* Ability to work independently.* Accurate data entry skills* Ability to occasionally travel* Ability to maintain confidentiality.Texas A&M University-Texarkana is a comprehensive, regional four-year university nestled on a beautiful 375-acre, lake-front campus located in the piney woods of east Texas near the borders of Arkansas, Louisiana, and Oklahoma. A&M-Texarkana is an ascendant university that offers students an exceptional educational experience both inside and outside the classroom. A&M-Texarkana offers dozens of academic programs in high demand fields and consistently works with business and industry partners to implement new programs and degrees that meet the needs of the modern job market and prepare graduates for workplace success in their chosen field. The university provides a high-quality education to learners of all ages by providing access to world-class professors via flexible learning experiences offered online, hybrid, or face-to-face. With more than 40 student organizations, Greek life, intramural sports, leadership programs, 17 intercollegiate sports, and volunteer organizations, all students are encouraged to Think BIG, Dream BIG, and Do BIG.The Texas A&M University System was officially established in 1948 and has evolved into one of the largest systems of higher education in the nation, with a statewide network of 12 universities. Additionally, the A&M System provides service and education to the people of Texas and beyond through eight state agencies, Texas A&M-Fort Worth, Texas A&M-RELLIS, and the A&M System administration office. Texas A&M-Texarkana employment opportunities are updated daily and posted on this searchable website.The Texas A&M System is an Equal Opportunity/Veterans/Disability Employer.If you need assistance in applying for this job, please contact (903) ###-####.

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