Job Details

divh2Job Opportunity/h2pWe collaborate with labor unions, credit unions, and professional associations across North America to provide their members and families with supplemental programs that strengthen financial security and protect their future. Our organization has built its reputation on integrity, service, and commitment, ensuring every member we serve receives the personalized attention and guidance they deserve./ppOur mission is to empower and protect working families by offering programs designed to provide lasting peace of mind. Were expanding our team with motivated, people-oriented individuals who want to grow personally and professionally while making a meaningful difference all from the comfort of home./ph3The Opportunity/h3pThis position offers the chance to connect directly with members who have requested information about their available programs. Youll engage with individuals and families, listen carefully to understand their needs, and help them explore options that align with their goals./ppYoull be working in a fully virtual environment, giving you the flexibility to manage your time effectively, collaborate with like-minded teammates, and build a rewarding long-term career that combines purpose with performance./ph3Responsibilities/h3ullipConduct virtual consultations and phone meetings with members who have expressed interest in learning more./p/lilipListen actively to understand each persons priorities and communicate options clearly and professionally./p/lilipMaintain organized digital documentation and records of each interaction./p/lilipCollaborate with team members to achieve shared objectives and maintain high service standards./p/lilipTake part in training sessions and ongoing development programs to strengthen communication, leadership, and problem-solving skills./p/lilipContribute ideas and feedback that enhance efficiency, teamwork, and the overall member experience./p/li/ulh3Qualifications/h3ullipMust be legally authorized to work in the United States or Canada./p/lilipHigh school diploma or equivalent required; further education is an asset./p/lilipProficient using Zoom and basic online tools for communication and documentation./p/lilipExcellent communication, interpersonal, and active-listening skills./p/lilipReliable, self-motivated, and comfortable working independently./p/lilipExperience in customer service, consulting, or people-focused environments is an advantage./p/li/ulh3Ideal Characteristics/h3ullipNaturally empathetic and relationship-driven, with a genuine desire to help others./p/lilipAdaptable, dependable, and detail-oriented, even in fast-paced situations./p/lilipA team player with a collaborative mindset and strong accountability./p/lilipConfident, professional communicator with integrity and compassion./p/li/ulh3What We Offer/h3ullipA comprehensive benefits package including dental, prescription, travel, and life coverage./p/lilipWork-from-home flexibility and a schedule designed to support your lifestyle./p/lilipPerformance bonuses, recognition programs, and incentive travel opportunities for top performers./p/lilipOngoing mentorship, training, and leadership development to help you grow into new roles./p/lilipA positive, inclusive team culture where hard work is recognized and success is shared./p/li/ulh3Make an Impact/h3pIf you take pride in helping others, enjoy connecting with people, and want a career that offers both purpose and stability, this is your chance to do meaningful work while building a bright future./ppYoull be part of a team that makes a difference every day helping families across North America feel secure, supported, and confident about tomorrow./ppApply today and take the first step toward a rewarding remote career where your effort truly matters./p/div