Job Details

Job Opportunity: Remote Benefits Representative

We are seeking a Remote Benefits Representative to join our team! You will be responsible for expanding the company's book of business by providing various types of insurance policies to new and existing clients via Zoom. This position is fully remote.

Bilingual candidates in French and Spanish are preferred to better serve our diverse client base.

Responsibilities:

1. Educate Clients: Explain insurance benefits and policies to clients, ensuring they understand their coverage options.
2. Customer Service: Assist policyholders with claims, policy updates, and questions about their benefits.
3. Sales & Enrollment: Meet with potential clients, assess their needs, and enroll them in suitable insurance plans.
4. Build Relationships: Develop and maintain relationships with clients to ensure long-term satisfaction and retention.
5. Lead Management: Work with company-provided leads to set appointments and present benefit options.
6. Remote Consultations: Conduct virtual meetings to assist clients with benefit selections.
7. Compliance & Documentation: Ensure all paperwork and interactions follow company and industry regulations.

Qualifications:

• Previous experience in insurance, customer service, or related HR fields is a plus.
• Ability to build rapport with clients.
• Strong negotiation skills.
• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.