Job Details

French-Speaking Group Travel Operations Manager (Remote)

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Our client is a boutique inbound tour operator providing tailor?made group travel programs in North America, serving European B2B partners. With a remote?first structure and a team of travel industry veterans, they focus on delivering immersive, high?quality experiences across the U.S. and Canada. They are recognized for their flexible, entrepreneurial culture and dedication to excellence in customer service and operations.

Salary

$45,000?$60,000 (negotiable based on experience), plus annual bonus

Job Summary

Our client is seeking an experienced Bilingual (English & French) Group Travel Operations Manager to join a fast?growing inbound tour operator that specializes in group travel across the U.S. and Canada. This remote role blends operations, product development, supplier contracting, and client supportideal for someone who thrives in a dynamic, multi?functional environment. The position supports the creation and management of tailored group travel programs, primarily for French?speaking clients from Europe. The ideal candidate must be bilingual in English and French to effectively communicate with international clients and suppliers.

Job Responsibilities

• Lead the development and yearly update of U.S. and Canada group travel products
• Manage destination operations and supplier relations for U.S.-based programs
• Create detailed itineraries, quotes, and program content for B2B tour operator clients
• Negotiate pricing, services, and room allotments with hotels, restaurants, and attractions
• Ensure operational logistics for confirmed group bookings
• Develop new themed travel programs and explore creative travel experiences
• Provide remote support for on-the-ground issues during group travel (as needed)
• Research and build relationships with new suppliers and tourism boards

Qualifications

• 5+ years of experience in group travel, tour operations, or inbound/DMC roles
• Proven ability to manage B2B group itineraries and supplier negotiations
• Strong understanding of U.S. and Canadian travel destinations
• Fluent in French and English (both written and spoken)
• Highly proficient in Microsoft Office, especially Excel for pricing
• Detail?oriented with strong organizational and multitasking skills
• Comfortable working in a fast?paced, remote team environment
• Experience with pricing, contract negotiation, and operations logistics
• Background in tourism, hospitality, or group contracting strongly preferred

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