Job Details

Content Strategist III Remote Summary: We need people with a passion for both the product and an outstanding user experience those who constantly look for solutions to problems and evaluate ways to be more efficient and effective. We are a team that thrives on people identifying ways they can contribute to get the job done. Our collective unique backgrounds and strengths help us to reach team goals. Using your start-up mindset and your experience with smartphones, you will help support and test awesome features used by millions of current users. Responsibilities: Write, edit, test and improve Help Center articles and customer support responses based on content strategy Write, edit, test and improve content to enable Generative AI Apply, maintain, and evangelize content standards and best practices Use data to make content decisions and influence partners to improve our support experiences and troubleshoot known issues. Manage multiple projects simultaneously while maintaining close a...Strategist, Content, Project Management, Technology, Staffing, Support