Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $55K per year + bonuses / Medical, dental & vision / 401k / PTO - As a Customer Support Associate at Koda Health, you will: Be responsible for all inbound and outbound patient support over the phone, by email, and through texts; Resolve customer issues by actively listening and finding appropriate solutions; Maintain accurate and up-to-date customer records and information; Guide patients through the planning journey by scheduling appointments, assisting with platform navigation, and providing continued support through plan completion; Collaborate with teammates to ensure continuity of care and achieve engagement goals...Hiring Immediately >>