Job Details

Customer Service Rep - Remote

  2025-11-04     Spade Recruiting     all cities,AK  
Description:

Were looking for dependable, motivated individuals who enjoy helping others and want to build a lasting career from home. In this position, youll connect with members who have requested details about available benefit programs and guide them through their options with care and clarity. All interactions are conducted virtually, allowing for flexibility, convenience, and a balanced work-life schedule.

Day-to-Day Responsibilities

Make and receive calls to assist members with benefit inquiries

Schedule online consultations and conduct virtual meetings via Zoom

Explain available coverage options in an easy-to-understand way

Complete and process digital applications accurately and efficiently

Keep detailed records of client communications and updates

Collaborate with your team to meet goals and quality standards

Take part in professional development and leadership workshops

What Youll Gain

Weekly compensation plus eligibility for performance incentives

Remote work flexibility and control over your schedule

Hands-on mentorship and personalized training

Advancement opportunities with clearly defined career paths

Health and wellness benefit options

Long-term stability and growth potential

Supportive, team-oriented work environment

Preferred Qualifications

Excellent verbal and written communication skills

Organized, dependable, and self-motivated

Comfortable using basic computer tools (Zoom, email, spreadsheets)

Minimum age of 18 with a high school diploma or equivalent

Previous experience in client-facing or service-related roles is an asset but not required


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