Job Details

Fulfillment Team Lead | Special Projects

About Rowe Casa Organics:

From the beginning, Rowe Casa Organics has been on mission to provide safe, natural, and non-toxic products that you can trust. In 2017, sisters Jill and Alicia embarked on a mission seeking greater health and wellness for their families. Frustrated by the lack of transparency and truly safe, effective options, Jill Rowe took matters into her own hands by making our very first product, Elderberry Immune Support. Today, Rowe Casa Organics produces over 400 products to help people thrive in their health, wellness, and lifestyle. From wellness necessities and household essentials to the finest of self-care, each product that we offer is crafted with the utmost quality, care, and love.

About the Position:

We are looking for a Fulfillment Team Lead to support and coordinate unique, time-sensitive fulfillment initiatives. This position plays a key role in ensuring high-priority orders and special projects are completed accurately and on time. The Team Lead will act as a hands-on floor leader, working closely with the shipping and inventory teams to ensure the efficient execution of all time sensitive tasks. This is a full time position from 7:30am to 6:30pm, Monday - Saturday on a rotating 4/10 schedule. Some overtime, nights and weekends may be periodically required. This position is located in New Boston, TX and will report to the Director of Fulfillment.

Key Roles and Responsibilities (not limited to):

• Lead daily special project shipping tasks to include priority, launch, and seasonal shipments.
• Assign and guide a team of 4-6 Project Team Members, ensure all tasks are completed in a timely and efficient manner.
• Monitor workflow and quality for on-time delivery.
• Coordinate with the shipping and inventory team to manage special orders and material availability.
• Track project progress and report completion status to management.
• Train and coach new and existing team members on correct shipping procedures.
• Support other shipping or warehouse functions as needed.
• Maintain a clean, organized, and safe work environment at all times.
• Promote teamwork, respect, and a positive attitude within the department.

Qualifications:

• Strong understanding of order management and fulfillment processes.
• Excellent communication, organization, and problem solving skills.
• Ability to work under pressure, manage multiple priorities, and shift tasks quickly.
• Must be detail oriented and quality driven.
• High school diploma or equivalent.

Physical and Environmental Requirements:

• Able to stand, bend, and walk throughout the shift.
• Must be able to lift up to 50 lbs.
• May assist with moving inventory or boxes outdoors or between facilities in varying weather conditions.
• Must be able to work in a warehouse and manufacturing environment with moderate noise levels and required PPE.

Rowe Casa Organics is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status.