Job Details

Service Coordinator/Dispatcher summary

Our client, celebrating nearly 30 years in Lubbock, seeks a skilled Service Coordinator/Dispatcher to manage service calls and technician assignments. The ideal candidate is a detail-oriented, customer-focused professional who excels infast-paced environments and is passionate about efficient service delivery.

Service Coordinator/Dispatcher responsibilities

• Manage incoming service calls and promptly assign technicians based on urgency and proximity.
• Coordinate technician schedules by monitoring routes and job statuses, ensuring timely updates in the dispatching software.
• Create and update work orders and ensure clear documentation of all service-related activities.
• Communicate effectively with technicians and clients, managing expectations and providing follow-ups when necessary.

Service Coordinator/Dispatcher skills

• Proven experience in dispatching or logistics management, ideally within a service-oriented industry.
• Strong problem-solving skills, with the ability to adapt to urgent situations.
• Proficiency with dispatch software or similar logistics tools.
• Ability to multitask under high call volume while prioritizing effectively.

Service Coordinator/Dispatcher - How to Apply
Interested and qualified candidates for the Service Coordinator/Dispatcher position should submit their resume for immediate consideration. Resumes will be reviewed as quickly as possible and qualified applicants will be contacted to set up an interview.

For additional information, please contact CJ Johnson at (806) ###-####.

About Snelling
Locally owned and operated here in Lubbock since 1967, our Snelling team has been matching exceptional people with exceptional job opportunities for over 55 years. Our local Staffing Team has over 200 years of combined staffing experience here in Lubbock alone. Whether you're searching for your next opportunity or looking for qualified talent, trust the staffing and recruiting experts at Snelling to help you achieve more.

Awards and Recognition
Best Professional Search Firms - Forbes 2024
Best Temporary Staffing Firms - Forbes 2024
Best of Staffing Client Satisfaction Diamond Award (2013-2024)
Lubbock Avalanche-Journal Best of Lubbock - WINNER/Best Employment Agency (2018-2024)