Job Details

We are seeking an Executive Housekeeper to oversee the Embassy Suites by Hilton Laredo This is a great opportunity to become an important team member in our fast-growing company, Spire Hospitality, where we currently manage 30 hotels across the nation! We provide excellent benefits, including medical, dental, vision, life, supplemental and even a pet program, identity theft protection, legal assistance and amazing hotel discounts!

Job Overview Responsibilities And Duties

Provides supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction are maintained.

Responsibilities and Duties:

Communicate effectively, both verbally and in writing to provide clear direction in assigning and instructing housekeeping and laundry staff in details of work. Provide staffing, training, counseling, and performance reviews for the housekeeping department.

Plan, organize, and monitor staff activities to ensure compliance with quality assurance standards set by hotel, which requires continuous visual inspection of guest rooms and public space areas including restaurants, lounges, meeting rooms, etc.

Manage finances of housekeeping and laundry operations including budget and inventory controls. Analyze data and compile reports on expenditures, wages, labor, supplies etc. in relation to hotel financial forecasts and budget. Establish and maintain adequate supplies for efficient operation of department.

Distribute and delegate workload to guarantee maximum production and guest satisfaction with minimum outlay of expenses in terms of labor and materials. Monitor house count and make staffing adjustments accordingly.

Plan and conduct staff meetings. Attend various other related meetings to obtain and disseminate pertinent information.

Experience

• 2 years of previous hotel and hospitality experience
• Prefer a year working in a housekeeping department
• 1 year of supervising or Management experience
• Prefer Bilingual in Spanish & English

Education

• High School Diploma or GED minimum but prefer associate degree or higher